Privacy policy

Privacy Policy

At Better Sleeps, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you make a purchase.

  • Account Information: If you create an account, we may store your login credentials.

  • Order Information: Purchase history, preferences, and transaction details.

  • Technical Information: IP address, browser type, device information, cookies, and usage data to improve your shopping experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send updates about your orders, promotions, or new products (you can opt out anytime).

  • Improve our website, products, and services.

  • Prevent fraud, unauthorized transactions, and ensure website security.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with:

  • Service Providers: Payment processors, shipping companies, and marketing tools necessary to operate our store.

  • Legal Compliance: If required by law or to protect our rights and property.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and cart items.

  • Analyze website performance and improve your shopping experience.

  • Provide personalized marketing (only with your consent, where required).

You can control or disable cookies in your browser settings, but some features may not work properly without them.

5. Data Security

We take appropriate measures to protect your personal information against unauthorized access, alteration, or disclosure. While no online system is 100% secure, we strive to use industry-standard practices to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal data.

  • Request deletion of your personal information.

  • Opt out of marketing communications.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at info@bettersleeps.com.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@bettersleeps.com
📍 Address: Beirut, Lebanon